Dell

As a key point of contact for business customers, you’ll be responsible for delivering high quality, telephone-based resolution support for all kinds of complex solutions, through a combination of troubleshooting, research and environment replication. You’ll actively support each customer from the beginning to the end of the solution process, keeping them informed every step of the way.

Carrying out deployments and remote installations of Dell Servers, Storage and Networking products, your varied duties will include configuration; backup and restore; supported operating systems; email, web server and database problems, and troubleshooting errors.

Naturally, you’ll need a degree in either Computer Science or Business (with a Management Information Systems specialisation). The ability to communicate in a second European language will be an advantage, but is not essential. You’ll certainly need advanced knowledge of at least two of the following: W2K3; W2K8; RedHat Enterprise Linux or SuSE Linux Enterprise Server; Vmware; Citrix XENserver; Active Directory; MS Exchange; SQL; IIS; Clustering. We’ll also expect you to have relevant Industry Certifications, including any of these: MCITP; MCSE; MCSA; MCSE+I; CNE; CCNA; CCNP; RHCE; RHCA; Solaris SCSA; VCP; VCI; CommVault Administrator/Support/Engineer.

At Dell, we’re committed to creating smarter, simpler technologies that improve lives and help business succeed. To find tomorrow’s solutions today, we’re always considering the future with a sense of optimism, creativity and enquiry.

Naturally, the future of our own, growing business depends on the ideas and passion of a new generation of experts. And that means you.

We want to help you channel your intelligence and enthusiasm to create a better tomorrow. We want to give you the freedom to explore new technologies – and your own potential. And where better to start building your career than with a leading multinational brand?

What’s in it for you

Put simply, your role as a recently qualified graduate working in Dell will be the beginning of endless opportunities for you. Either delivering support for high complexity customer solutions, or actively driving sales of new customer solutions, you’ll be responsible for keeping our customers satisfied.

You’ll be one of a select group of over 100,000 forward thinking people around the globe, helping Dell shape the world’s technology. But you can be sure we’ll value your unique individual contribution to our business. And you won’t get this level of exposure to large corporate clients and enterprise systems anywhere else.

You’ll enjoy the chance to share knowledge and experiences with a diverse team of talented colleagues, and to grow and develop through a full range of technical and vocational training programmes. You’ll receive industry leading pay, bonuses and benefits. And you’ll follow a bespoke career path that leads wherever you want it to.

That path begins at our fantastic Innovation Centre in Cherrywood, Dublin 18.